SERVICES

I. Risks and Insurance Administration Services

These services focus mainly on an in-depth analysis of the potential risks that the client/company may be exposed to, defining the most efficient and economical way to eliminate or minimize them, establishing efficient and adequate technical programs of both self-insurance and insurance.

These services are basically structured in a logical system, as follows:

1 - Information gathering

Our services necessarily start with the assessment and analysis of all elements, data and information of the company, its assets, responsibilities, obligations and staff. This initial assesment is divided in four steps, as follows:

a) Identification of pure risks

Collection, executing studies and technical analysis necessary to identify the pure risks that affect the company, with or without an interest on insurance.

b) Analysis and evaluation of pure risks

Once all the pure risks that affect the company have been identified, we proceed a full analysis and understanding of the financial impacts on the company results and classifying it in accordance to the frequency and severity of the damage, in association to one or a series of pure risks.

c) Removal and/or reduction of Pure Risks

Studies and analysis of the Pure Risks, and presentation of possible solutions and technical procedures to eliminate or minimize the losses.

d) Pure Risks Management

Based on the information and analysis described above, determination, in accordance with the management of the company, of the Pure Risks management policy, based on self-adoption and self-insurance risk programs and transfer of risks to the insurance companies.

After having finished and jointly analyzed the procedures listed above, a specific report will be prepared to the client, providing:

•  Gathering and analysis of all elements that compose the overall risk of the company;

•  Technical assessment of the physical risk of the company;

•  Assessment and analysis of existing insurances.

II. Risk Analysis, Coverage and Policy Issuance

a) Performing, with a high degree of technical skills, periodic risk inspections, establishing its physical conditions, proper classification and minimal rate incidence;

b) Inspection analysis, establishing the dangerousness of risks, dangerous activities characterization, risk subdivision and re-classification suggestions;

c) Elaboration of specific risks, its special clauses and conditions, with approval from the IRB (Brazilian Reinsurance Institute) and SUSEP (Private Insurance Agency), in the cases of unusual coverage within the domestic market;

d) Studies and analysis for the establishment of the self-insurance system in the risks and areas where deemed convenient;

e) Elaboration, by technical experts, of the plants, sketches and maps of the surveyed sites;

f) Preparation of technical studies needed to obtain an estimation of the maximum losses arising from the various risks;

g) Preparation of the necessary studies to obtain individual rates and discounts in lines where applicable;

h) Providing assistance on the preparation and training of the internal fire brigade;

i) Preparation of studies, surveys and projects aiming the installation or care of fire prevention systems, isolated or in conjunction (fire extinguishers, hydrants, sprinklers and others);

j) Periodic risk reports with recommendations on the maintenance of the fire prevention systems;

k) Preparation of policy specifications;  

l) Constant updates regarding new products introduced in the market, always aiming the best coverage at the minimum cost;

m) Placement of insurances in international markets, with the previous authorization of National Insurance Authorities, for the areas in which no coverage is available in the Brazilian market;

n) All the other necessary services for adequate policy issuance and technical analysis of policies and endorsements.

III. Claims Support and Management

a) Inform, advise and assist the client on all necessary procedures to the proper presentation of claims in the event of a loss occurrence;

b) Provide immediate advice to the insurance companies, following closely all the necessary procedures for a quick settlement, including the IRB;

c) Control of the loss record with a close view on the loss ratio.

d) Analysis of risk conditions, seeking the adoption of procedures to reduce the loss ratio and consequently improving the individual rating conditions and discounts;

e) All the necessary means to obtain the proper settlement of the verified loss at the shortest possible time.

IV. Specific services of the Benefit Area

Health Insurance:

a) Evaluation of the current plan, analyzing the extention of the covers and with a special focus on cost reduction;

b) Detailed report comparing the chosen plan with alternative products available in the market;

c) Detailed monthly report containing a full analysis of the plan, mentioning possible events which might increase policy costs in the future, providing the necessary instruments for anticipated corrective measures;

d) Strict follow-up to ensure that the benefit packages are delivered according to contractual terms;

e) Authorization for new personnel to be attended, while their cards are in process;

f) Quick reimbursement made through conferences followed by constant control in the insurance company.

g) Support for the policyholders on extraordinary situations, mainly on emergencies (Ex: refused hospital admittances).

h) Periodic presentations to the clients, seeking the optimization of use and to avoid misuses that reflect negatively on the result of the policy.

Life Insurance/Welfare Plans:

a) Development of coverage plans adjusted to the specific needs of each client;

b) Market research to obtain compatible costs with the desired plan;

c) Insurance introduction through presentations and explanations of the contracted coverage;

d) Preparation of detailed expense reports showing, by policyholder, individual capital and costs, facilitating the conference and discounts on the payroll in the case of contributing policies;

e) Assistance to the beneficiaries on receiving indemnities, in case of losses;

f) Periodic re-evaluation of the policy, based on the results and the market situation, anticipating actions to obtain rate discounts;

g) Periodic reports on profitability and fund balances;

h) Reports on management fees and market opportunities.

V. Complementary Services

In addition to the specific services mentioned above, PECUS, based on the essential requirements to a technical administration, provides:  

a) Constant analysis of each insurance segment, always seeking the improvement of conditions and cost reductions, according to the alterations introduced in the insurance market;

b) Analysis and follow-up of the self-insurance programs, if existent, according to client's particular needs;

c) Previous notification of policy expiring dates, with prior recommendations on their renewal;

d) Presentation of an annual report of the duties performed, including mainly:

d.1. Analysis and recommendations on the policies and insurance programs in force;

d.2. List of the expired and in force insurances, with their individual analysis;

d.3. Sum of the premiums and detailed projected budget of the insurance programs;

d.4. New insurance programs, with suggestions for their renewals;

d.5. Sum of the indemnities paid or to be paid, including the necessary clarifications;

e) Obtaining, when applicable, financing for costly premiums, without alterations on conditions and coverage;

f) PECUS also provides all the necessary assistance for the most technical and efficient insurance service.